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Topics

Activities

Planning your own work schedule

Work patterns

	Work objectives
	Scope of work objectives	Classifying work objectives Your own work objectives
	Work priorities	Priorities in a small business Priorities in the workplace
	Factors affecting work objectives	Needs of your clients Effects of resources Resources to be considered Targets Organisational and legal requirements Contingency planning
	Short-term and long-term planning	Short-term and long-term planning
	Planning methods	Planning aids and methods Technologies for planning Processes for your own planning Planning a work schedule Developing effective workgroup plans Planning strategies in your workgroup

Monitor own work performance

Forms of assessment

	Methods of monitoring performance	Performance appraisal
	Feedback	How others rate your work Performance appraisal in your workplace Improving a survey Mentoring
	Identifying variations in the quality of service or products	Quality control

Coordinate professional development

Determining development needs

	Determine development needs and priorities	Competency standards
	Sources of learning	Sources of learning
	Planning the training activities
	Career development
	Keeping records of achievement and assessment	Keeping records

Self tests

	Planning your own work schedule
	Monitor your own work performance
	Coordinate professional development